Shipping policy

This Shipping Policy explains how Glowisha manages shipping and delivery and how we strive to ensure a smooth experience for every customer. Whether you are a first-time buyer or a returning customer, we aim to make the process simple and transparent from placing your order to receiving it at your doorstep.

Please read this Shipping Policy together with our Terms and Conditions to understand our general guidelines.

Shipping and Delivery Options

We offer a simple and convenient shipping option for all orders.

Shipping Charges

  • Flat Shipping Rate: ₹100 for orders below ₹500.
  • Free Shipping: Orders of ₹500 or more qualify for free standard shipping.

Shipping charges, where applicable, will be displayed during checkout before you complete your purchase.

Shipping Method

We currently offer Standard Shipping, with an estimated delivery time of 3 to 5 business days.

Orders are generally processed and dispatched within 1–3 business days after the order is placed.

Delivery timelines may vary depending on the delivery location, courier availability, weather conditions, holidays, or other unforeseen circumstances.

Delayed Orders

Unexpected delays may occur due to logistics challenges, adverse weather conditions, high order volumes, courier delays, or other circumstances beyond our control.

If your order is delayed, we will make reasonable efforts to keep you informed about the status of your shipment and provide an updated estimated delivery time.

If you have concerns about a delayed order, please contact our customer support team for assistance.

Returns and Exchanges

For information regarding refunds, returns, and exchanges, please refer to our Return and Refund Policy.

Contact Information

If you have any questions or concerns regarding this Shipping Policy or your order, please contact us:

Email: Help@glowisha.com

We will be happy to assist you with your shipping-related queries.

Last Updated: December 15, 2025